Preview Mode Links will not work in preview mode

Jan 6, 2022

In this special episode, Doug sits down with Retail Dive columnist Daphne Howland for a wide-ranging interview on the future of retail. From emerging technology and demographic trends to the new strategic imperatives to succeed in retail, and much more. 


Dec 11, 2018

Amidst what most agree is a virtual collapse of the department store model for retail, one entrepreneur in Texas is aiming to redefine the channel. In this episode I speak with Matt Alexander, founder of Neighborhood Goods, a new-concept department store in Plano Texas. 


Aug 17, 2018

In 2013 I wrote an article called The Store is Media where I projected a new era of retail where the primary purpose of physical stores would cease to be to sell products but rather to create and monetize customer experiences.  Today, a new class of pioneering retailers and industry players are bringing this concept to...


Jan 9, 2018

In a world where radical business innovation is now a matter of survival, many companies are held back by the very thing they care most about. In this episode, Doug shares one simple way of instigating breakthrough creativity in any business. 


Nov 23, 2017

While the retail industry grapples to play checkers, Amazon has become a Grandmaster of chess, quietly drawing retailers into the ultimate technological checkmate.